Terms of Service
Last updated: July 11, 2026
These Terms of Service govern your use of DataMeans. Please read them carefully. By accessing or using the Service you agree to be bound by them.
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the DataMeans service, website (datameans.com), and software (collectively, the "Service") operated by DataMeans ("DataMeans," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.
Geographic and sanctions restrictions. You may not access or use the Service if you are located in, organized under the laws of, or ordinarily resident in any jurisdiction subject to comprehensive U.S. sanctions or embargo, or if you are identified on, or owned or controlled by a party identified on, any U.S. government list of prohibited or restricted parties (including the OFAC Specially Designated Nationals list). By using the Service, you represent and warrant that none of the foregoing applies to you, and that you will not use the Service for any purpose prohibited by applicable U.S. export-control or sanctions laws.
3. Description of the Service
DataMeans is a self-serve platform that extracts and converts data from legacy database file formats (including but not limited to DataFlex, FoxPro, Microsoft Access, dBASE, Clipper, Paradox, Lotus 1-2-3, Btrieve/Pervasive, COBOL data files, and statistical formats) into modern, import-ready outputs such as CSV, Excel, JSON, and SQL. You upload source files, and the Service returns extracted or converted output.
The Service includes a free preview (upload a file and view the detected schema and up to 5 sample rows per table in your browser, with no download); a free utility lane for common formats (currently CSV, Excel, and JSON uploads within published size and daily-usage caps) that produces complete, downloadable output at no charge; and paid extraction tiers that produce complete, downloadable output.
We may modify, suspend, or discontinue any part of the Service at any time. We are not liable to you or any third party for any modification, suspension, or discontinuation.
4. Accounts and Job Access
The Service operates on a per-job basis. Access to a given extraction job and its outputs is controlled by a unique job link and access token rather than a traditional account. You are responsible for safeguarding your job links and any access tokens. Anyone with the link or token may access the associated job and outputs. For paid exports, download links may also be recovered via email through our self-service link-recovery feature.
You agree to provide accurate information (including, where applicable, a valid email address for delivery of download links) and to be responsible for activity conducted through your job links.
5. Acceptable Use
You agree that you will not, and will not permit others to:
- Upload, process, or extract data that you do not own or lack the legal right to use;
- Upload data in violation of any third party's intellectual property, privacy, or contractual rights;
- Use the Service to process data in violation of any applicable law or regulation;
- Upload malware, archive bombs, or files designed to disrupt, overload, or gain unauthorized access to the Service;
- Attempt to reverse-engineer, scrape, or circumvent technical limits (including file-size limits) of the Service;
- Resell or provide the Service to third parties except as expressly permitted.
You are solely responsible for ensuring you have all necessary rights and permissions to upload and process any file you submit to the Service.
Regulated and sensitive data. The Service is a general-purpose data-conversion tool and is not designed for, and we do not hold ourselves out as compliant with, regimes governing regulated data. In particular, DataMeans is not a "Business Associate" under the U.S. Health Insurance Portability and Accountability Act (HIPAA) and will not enter into Business Associate Agreements; you may not use the Service to upload or process protected health information (PHI) subject to HIPAA. You are likewise responsible for your own obligations under any other regime that may apply to your data (including PCI-DSS for payment-card data, the GLBA for financial data, and laws governing biometric or other special-category personal data). If you cannot meet a regulatory requirement using the Service as described in these Terms and our Privacy Policy, you must not upload the affected data.
Our right to refuse or remove. We may refuse to process, or may remove, any upload that we reasonably believe violates these Terms, infringes a third party's rights, or exposes us or others to legal or security risk. We are not obligated to review uploads, and doing so in one case creates no obligation to do so in others.
6. Your Data and Output
6.1 Ownership. You retain all rights, title, and interest in (a) the files you upload ("Input Data") and (b) the extracted or converted output the Service generates from them ("Output Data"). We claim no ownership over your Input Data or Output Data.
6.2 License to operate. You grant us a limited, non-exclusive license to access, process, store, and transmit your Input Data solely as necessary to provide the Service to you.
6.3 Subprocessors. We use the following third-party service providers to operate the Service, and your Input Data and Output Data may be processed and stored by them: Vercel (application hosting, file storage, and large-file processing), Supabase (database hosting), Stripe (payment processing), and Resend (transactional email). Each processes data only as needed to provide its respective function.
6.4 Storage location. Input Data and Output Data are stored using the cloud infrastructure provided by the subprocessors above.
6.5 Retention and deletion. Download links and stored Output Data expire based on your tier:
| Tier | Retention period |
|---|---|
| Preview | 7 days |
| Free (CSV / Excel / JSON utility conversions) | 7 days |
| Explorer | 30 days |
| Standard | 30 days |
| Professional | 90 days |
When a job's retention period ends, both your uploaded source file and the generated output are permanently deleted from active storage, the associated job record is marked deleted, and expired download requests are refused. Uploads belonging to jobs that fail or are abandoned are removed within 7 days. Automated cleanup runs daily. You may also request deletion of a job and its files at any time by emailing info@datameans.com. After deletion, residual copies may persist briefly in our providers' encrypted, access-controlled backups before being overwritten or purged in the ordinary course; such copies are not available to you or used by us to provide the Service.
6.6 Personal information. Legacy databases may contain personal or sensitive information. You represent and warrant that you have a lawful basis to upload any such data and to have it processed by the Service. Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.
6.7 No training use. We do not use your Input Data or Output Data to train machine-learning models.
6.8 Not a backup or storage service. The Service is a conversion tool, not a backup, archival, or long-term storage service. Storage is temporary and governed by the retention windows in Section 6.5, after which your Input Data and Output Data are permanently deleted. You are responsible for retaining your own copy of any source file and for downloading your Output Data before its retention window ends. We are not liable for any Input Data or Output Data that is deleted in accordance with the published retention schedule, and we have no obligation to recover or restore it.
7. Fees and Payment
The Service offers the tiers below; paid extraction tiers are offered at the prices presented at checkout. Current tiers are:
| Tier | Price | Scope |
|---|---|---|
| Preview | $0 | Free in-browser preview of your detected tables and up to 5 rows per table (no download) |
| Free (CSV / Excel / JSON) | $0 | Complete conversion with download for supported utility formats, currently up to 25 MB per file and 5 conversions per 24 hours |
| Explorer | $199 | Up to 3 tables, up to 50 MB |
| Standard | $499 | All tables, up to 500 MB |
| Professional | $999 | All tables, up to 2 GB, priority processing |
Prices are subject to change; the price shown at the time of your purchase governs that purchase. Payment is processed by Stripe at the time of purchase. All fees are stated in U.S. dollars and are exclusive of any applicable taxes, which are your responsibility.
Refunds. Fees are non-refundable except where required by law or granted at our discretion, for example where a paid extraction fails due to a fault in the Service. See our Refund & Cancellation Policy for details.
Failed or disputed payments. We may suspend or revoke access to outputs for non-payment or chargebacks.
8. Service Availability and Results
The Service processes typical databases automatically, often within minutes, subject to file size and queueing. We do not guarantee any particular processing time, uptime, or availability. Files exceeding the maximum supported size (currently 2 GB per job) will be rejected.
"Priority processing," where offered as a tier benefit, means that qualifying jobs will receive preferential handling relative to lower-tier jobs when jobs are queued. It is a relative preference only; it is not a guaranteed turnaround time or service-level commitment, and no processing time is warranted.
9. Intellectual Property of the Service
The Service, including its software, parsers, design, and trademarks, is owned by DataMeans and protected by intellectual property laws. These Terms do not grant you any right to our trademarks, logos, or proprietary technology except the limited right to use the Service as intended.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that extraction or conversion will be complete, accurate, error-free, or that the Output Data will be suitable for your intended use. You are responsible for verifying the accuracy and completeness of all Output Data before relying on it. Legacy formats are inherently variable, and some data structures, encodings, or field types may not convert cleanly. The Service surfaces confidence indicators and health status to assist your review, but these are aids, not guarantees.
Exclusive remedy. If a paid extraction fails, is incomplete, or is materially defective due to a fault in the Service, your sole and exclusive remedy is re-processing of the job or a refund of the fee paid for that job, as described in our Refund & Cancellation Policy. This is so whether the claim is framed in contract, warranty, tort, or otherwise.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATAMEANS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE EXTRACTION JOB GIVING RISE TO THE CLAIM, OR (B) USD $100.
12. Indemnification
You agree to indemnify and hold harmless DataMeans and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your Input Data, (b) your use of the Service, or (c) your violation of these Terms or any law or third-party right.
13. Termination
You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use the Service ceases immediately, and outputs may be deleted in accordance with Section 6.5. Termination does not relieve you of any payment obligations accrued before termination. Sections that by their nature should survive termination (including Sections 6, 7, 9, 10, 11, 12, 14, and 15) will survive.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts.
Informal resolution first. Before filing a claim, you agree to contact us at info@datameans.com and attempt to resolve the dispute informally for at least 30 days. Most issues, especially those involving a specific extraction job, can be resolved faster this way.
15. General Provisions
Entire agreement. These Terms, together with the Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and DataMeans regarding the Service and supersede any prior or contemporaneous understandings on that subject.
Severability. If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. A waiver is effective only if in writing and signed by an authorized representative of DataMeans.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets. Any prohibited assignment is void.
Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or utility failures, or failures of third-party service providers.
No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.
Notices. We may provide notices to you by posting on the Service or, where we have your email address, by email; you agree such notices are effective when sent or posted.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post a notice on the Service and update the "Last updated" date, and where we have your email address we will also notify you by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
17. Contact
Questions about these Terms may be sent to info@datameans.com.